Accounting, Maintenance, Rent Payment, Tenant Management, Tenant Screening

Property Management Software: What Features Do Landlords Want in 2022?

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Rental property management encompasses a wide range of tasks, from advertising, tenant screening, and rent collection, to maintenance tracking, lease signing, and financial tracking and reporting. Savvy landlords and investors often use software and other tools to help accomplish these tasks. We have reviewed a variety of rental property management software products. While each has strengths and weaknesses, we wanted to find out what property management software features landlords really want in 2022.

We have collected new data over the past year when we originally asked landlords in 2021.

Top Features of Property Management Software

We asked landlords to select the most important features of property management software. Here are their choices:

Rent Collection is Still King

There are countless benefits of collecting rent online. Because of the various pitfalls of handling cash, as well as time and labor savings and eliminating late or missed rent payments, many landlords are turning to online rent payment services.

As a result, rent collection tops the list of features of property management software that landlords want. Over 60% of our landlords chose this as one of their most important features.

Our favorite software products for online rent payment are Avail, PayRent, and Hemlane.

internal link Also Read: The Best Online Rent Payment Service for Small Landlords

Tenant Screening Services

Tenant screening and lease signing both moved ahead of financial tracking and accounting this year. We cannot emphasize this enough: tenant screening can help minimize the risk of having bad tenants. Done right, you will save yourself from the potential loss of rental income, damage to your property, and costly evictions. We were glad to see an increase of 6 points to 44% of our landlords prioritizing this feature.

Our top selections for the best tenant screening service for small landlords are RentPrep, ApplyConnect, and Avail.

internal link Also Read: 7 Reasons You Should Be Screening Tenants Online Using Property Management Software

Lease Agreements and E-Signing

At Landlord Gurus, we recommend landlords have their tenants sign leases remotely. The benefits include cost, convenience, expediency, and strength of the agreement. Also up 8% from last year, over 42% of landlords that we surveyed agreed that leases and e-signing are one of the top features they need from their property management software.

Avail, EZLandlordForms, and Hemlane are our top choices for the best residential lease agreements.

internal link Also Read: 6 Reasons to Create State-Specific Lease Agreement Forms Using Property Management Software

Bookkeeping and Accounting Tools

Moving down our list of required features of property management software is financial tracking and reporting. This year under a third of our landlords selected this in their top requirements. This feature includes bookkeeping, accounting tools, expense tracking, and tax preparation.

The best property management software products can help landlords generate useful reports as well as with bookkeeping, accounting, and tax prep. This year, Stessa, RentRedi,and Rentec Direct are our top choices in this category.

internal link Also Read: 7 Reasons to do Your Rental Property Accounting Using Property Management Software

Advertising Rental Property

Next on our list of top property management software features is advertising. Many landlords continue to list their vacant rentals on some of the more popular rental listing sites such as Zillow or Craigslist. However, we see more and more landlords searching for the best free ways to advertise property for rent, especially now that Zillow is charging $9.99 per unit per week.

What landlords often don’t realize is that there are alternatives to Zillow, and that property management software can help get your listing in front of your next potential tenant. For 2022, we believe the best solutions for most landlords are Avail, TenantCloud, and RentRedi.

internal link Also Read: Top 5 Reasons to Advertise Rental Property Online Using Property Management Software

Managing Maintenance Requests

Rounding out or list of property management software features is managing maintenance on rental property. The best software allows you to create a calendar, where you can schedule routine events such as inspections and cleanings. We also love any product that makes it easier to field requests from tenants and coordinate the repair with the appropriate service provider.

RentRedi, Hemlane, and Marble are our top choices for the best property management software in this category.

internal link Also Read: 8 Reasons to Manage Rental Maintenance Requests Using Property Management Software


The best rental property management software products can help landlords efficiently and effectively manage their portfolios. There are a variety of choices out there. Finding the right one for you depends on what your top priorities are. Take a look at what features of property management software are most important to you, and then let us help you find your landlord software.

What property management software features do you need? Visit our software finder tool.

Disclosure: Some of the links in this post are affiliate links and Landlord Gurus may earn a commission. Our mission remains to provide valuable resources and information that helps landlords manage their rental properties efficiently and profitably. We link to these companies and their products because of their quality, not because of the commission.

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About Chris Lee

Chris Lee, Co-Founder, Landlord Gurus

Chris comes from a family of real estate investors, and remembers well his childhood of helping to clean and paint apartments between renters.

Chris is a licensed real estate broker and now manages a mix of his own property and others for family, consisting of single family homes, multi-family complexes, and the occasional condo unit in and around Seattle. He also has particular insight into the issues around short-term rentals as he has managed those for himself and for other owners on AirBnb, VRBO, and other platforms.

Prior to Landlord Gurus, Chris worked in website development and digital marketing, assisting firms across a wide range of industries. He, along with his wife and two kids, also found themselves living and working overseas for several years.

Upon his return to the US, Chris often turned to Eli for property management advice and help with property maintenance. At this point, the two decided to start Landlord Gurus to help the countless others searching for answers to similar problems.

In his free time, Chris enjoys outdoor sports and activities including baseball, skiing, golf, hiking, and spending time with family and friends.

- BA, Economics - Whitman College
- MA, Pacific International Affairs - University of California, San Diego
- MPA, Public Accounting - Open University of Hong Kong

View all posts by Chris Lee →

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