Tenant Management

Rental Property Management Software: TenantCloud

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Whether you own one or 20 rental properties, managing your finances, marketing vacant properties, and taking care of your tenants’ maintenance requests can quickly become a burden. As we’ve mentioned before, rental property management software can help landlords with their accounting, marketing, and tenant communication. The beauty of TenantCloud is that it offers a full complement of features and is well suited for landlords having anywhere from 1-500 units.  We believe TenantCloud is one of the best offerings available to landlords.

With a robust suite of financial features plus an app that makes it easy for landlords to collect rent payments and manage tenants, TenantCloud offers a lot of features that make it stand out from other rental property management software platforms. The best part is that you can try it for free, which makes it easy to see if TenantCloud is right for you without committing to a paid plan. Here’s everything you need to know about TenantCloud. 

Also Read:  Manage Rental Properties While Social Distancing

Subscription Tiers and Pricing

TenantCloud offers three subscription tiers, so you can choose the one that works best for your properties. All of their tiers include online rent collection, access to downloadable reports, online listings, accounting tools, a free website, online leases, and the ability to schedule and set reminders for routine maintenance.  See our Communication, Maintenance Requests, and Tracking discussion below.

The main differences between the tiers are pricing and the number of units and admins you can register. Paid subscriptions also include some additional features, which are highlighted below. The cost for each paid subscription is per month. If you pay annually, then you will receive two months for free.

Basic

  • Cost: Free
  • Units: Up to 75
  • Admin accounts: 1
  • File storage: 512 MB
  • Notice templates: 10

TenantCloud is our WINNER for Best Free Property Management Software for Small Landlords in 2020

Standard

  • Cost: $9
  • Units: Up to 150
  • Admin accounts: 1
  • File storage: 1 GB
  • Notice templates: Unlimited
  • Rentler Leads (See advertising overview)
  • TCPayments (See rent collection overview)
  • AutoPay (See rent collection overview)
  • E-signature (See Leases & Signing)
  • Google calendar sync
  • CRM Leads

Premium

  • Cost: $35
  • Units: Up to 500
  • Admin accounts: 10
  • File storage: 10 GB
  • Notice templates: Unlimited
  • Rentler Leads (See advertising overview)
  • TCPayments (See rent collection overview)
  • AutoPay (See rent collection overview)
  • E-signature (See Leases & Signing)
  • Google calendar sync
  • CRM Leads
  • QuickBooks Sync
  • Property Message Board
  • Priority Support

Advertising

Every subscription tier offers advertising through a free website, which you can use to advertise vacant units. You can add an “apply now” button to allow interested applicants to submit their application to you directly using an online portal.  

TenantCloud is our overall winner when it comes to advertising vacancies!

TenantCloud also has an option that allows you to create one listing that gets blasted across all the top rental listing sites, including Zillow, Trulia, Apartment Finder, and many more. This makes it incredibly easy for you to advertise your vacant units and make sure as many people see them as possible. If you have a paid subscription, then you have access to Rentlerleads. This is an option in which tenants who have a TenantCloud account can let nearby landlords know they are searching for a rental unit, effectively delivering leads directly to your inbox.

Applications

As soon as you sign up for a TenantCloud, you can create a customized rental application, which you’ll be able to change at any time. Some ways you can customize your rental application include the following: 

  • Requesting an application fee
  • Set pre-approve settings
  • Creating additional screening questions
  • Requiring the applicant to send attachments
  • Choose the screening reports you want to see and require them with applications
    • Full Credit, Criminal, SSN Verification, Residence History, Eviction Records
    • Choose whether you pay, or applicant pays directly when applying

Once your application is ready, you can list it on your free rental site plus all the major rental property websites with one click. Let applicants submit their application and screening reports electronically, and keep track of your applications from your TenantCloud dashboard.

If you know someone who is interested in applying, you can invite them to apply by sending an email. They’ll be directed to the application link and can apply online.

Also Read:  Rental Criteria Checklist for Screening Prospective Tenants

Browse TenantCloud’s site to see if it’s a fit for you.

Tenant Screening

TenantCloud has built-in tenant screening services that make it easy for you to request background and credit reports when an interested tenant submits their application. You can either pay for the screening or you can have the applicant pay for screening when they submit their application. 

The types of tenant screening options TenantCloud offers and their prices are as follows:

  • Background check: $22.95
  • Credit check: $38
  • Full check report: $35

TenantCloud has partnered with RentPrep for their credit checks. If you submit a background check on a weekday, you can expect to get results within an hour.

Also Read:  The Best Tenant Screening Service For Small Landlords

Leases & Signing

You can use a template within the TenantCloud platform to create a lease, or you can upload your own. TenantCloud does not have state-specific leases, so you will need to verify that you are including any state-specific stipulations in your lease when you upload it. 

TenantCloud stands out because it allows you to create leases for multiple tenants. So, in a roommate situation, each roommate can get their own lease and invoices when you use a separate lease option. If your tenants prefer to pay collectively, then you can use a combined lease option and receive rent all at once. 

The Standard and Premium packages include an e-signature option, which makes it convenient for you and your tenant to sign and send leases without meeting in person. Once a lease is signed, it will be stored on your dashboard so you can access it whenever you need to. Your tenants will also be able to access their stored lease if they sign up for a free TenantCloud account.

young-couple-sitting-on-wood-floor-of-empty-apartment-imagining-decor-as-new-tenants

Browse TenantCloud’s site to see if it’s a fit for you.

Rent Collection

All subscription levels include an option for online rent collection, using either a desktop or mobile device. Your tenants can pay through the TenantCloud platform on their desktop, or they can download the free app. Tenants can pay using a debit card, credit card, PayPal, or Stripe, and will be charged a percentate-based fee.

If you have the Standard or Premium package, then you have access to TCPayments. Your tenants can set up TCPayments to pay using their bank account with no transaction fees. They can also setup AutoPay, so that their rent is paid automatically each month – no more forgotten payments!

Also Read: The Best Online Rent Payment Service For Small Landlords

Communication, Maintenance Requests, and Tracking

One thing that makes TenantCloud stand out from other rental property management software platforms is its attention to maintenance requests.  This is the only product that’s cost effective for small landlords that also helps manage maintenance issues by bringing service providers into the system.

You can manage all your maintenance requests from your phone when you download the TenantCloud app. Tenants can submit videos and photos to show you the issue, saving you the hassle of driving to the unit to see what the problem is. 

Once you’re ready to submit a maintenance request, you can fill out a detailed request form from your dashboard. Then, you can assign it to a service pro. Or, you can allow your tenants to submit maintenance requests to service pros directly, leaving you out of it. You can check in on an order and follow its progress if you want.  

If you are working with contractors, it’s easy to add them to your dashboard. They can download the app for free so you can stay in communication about requests and easily submit invoices when the work order is complete. They can also use the app to advertise their services and build their business. 

Browse TenantCloud’s site to see if it’s a fit for you.

Financial Tracking and Reporting

TenantCloud provides easy end-to-end accounting. Once your lease is set up in TenantCloud, the software will handle the rest, including automating invoices, late fees, and receipts. You’ll have access to all of your financials within the platform. 

When it’s time for taxes or to check in with your accountant, you can simply send all of your financials to your accountant. Premium packages integrate with QuickBooks. All packages allow you to download your “books” as an Excel file, PDF, file, CSV file, or Numbers file. 

Unlike other property management software platforms, TenantCloud allows partial payments, including payments from roommates. This can make it easier for your tenants to pay their monthly rent, which means you get money faster.

Mobile App

TenantCloud’s free mobile app allows you to keep track of all your rental properties no matter where you are. It’s an easy and convenient way for you to stay in touch with your tenants and contractors so you always know the most up-to-date status on all of your rental units.  Quickly tracking incoming applications, rent payments, and lease documents is also easy. 

Take-Away

TenantCloud is a comprehensive rental property management software at a reasonable price point. With tools that connect landlords with their tenants and service professionals, we think that TenantCloud is one of the top rental property management software platforms on the market. It only takes a minute to get started with a free account, so you can try it today to see if it’s right for your business.

Browse TenantCloud’s site to see if it’s a fit for you.

Disclosure: Some of the links in this post are affiliate links and Landlord Gurus may earn a commission. Our mission remains to provide valuable resources and information that helps landlords manage their rental properties efficiently and profitably. We link to these companies and their products because of their quality, not because of the commission.

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About Eli Secor

Eli comes from a family of real estate investors, dating back several generations. He currently manages his own multifamily property, apartment buildings for clients, and commercial spaces. He has particular expertise in the construction and maintenance arena, having spent almost 20 years in the construction fields.
View all posts by Eli Secor →

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