If you’re a landlord who’s just getting started on your software search, the best thing to do is to look for a platform that’s comprehensive without being overwhelming. After all, what good is sophisticated software if it’s impossible to use? Find a platform that’s powerful enough to do everything you want (and then some) and easy-to-use enough that you can actually do it all.
For many landlords or real estate investors, a management platform that allows them to choose which services they need is the smarter choice. There are a few of these platforms out there, and Azibo is one of them that always seems to top other lists out there.
Today, we’re taking a closer look at Azibo’s landlord management platform, deep-diving into its features, integrations, and characteristics so that you can decide for yourself whether it’s right for you and your business. Let’s get started.
Azibo’s core features are free to use. Complementing these core features are additional services that can be purchased.
Free Core Features
- Online rental application
- Online rent collection platform accepting credit card, ACH, debit card payments
- Landlord-centric bank account w/ zero monthly fees
- Rental-focused accounting & tax prep tools including Schedule E, rent roll, income and cash flow statements
Additional paid features:
- Tenant Screenings
- Landlord insurance
- Renters insurance
- Azibo Marketplace partner offerings including:
- Property management
- Property maintenance
- Legal forms and documents
You can view a full breakdown of Azibo’s pricing by visiting their pricing page here.
Ease of Use
As a self-serve landlord management platform, Azibo is designed to balance ease-of-use with robust functionality. It has a simple, intuitive interface that makes it easy to navigate to any part of the software in just a few clicks. All of the platform’s functions are clearly labeled, making it easy to complete your immediate tasks quickly and efficiently.
There are a good amount of how-to videos featured on Azibo’s YouTube channel found here. In addition, there’s a robust FAQ section for easy reference in case you need a quick tip on how to complete a task. Easy access to these FAQs is available directly within the platform by clicking on the chat bubble icon.
Responses average 3 minutes or less during business hours. Azibo customer support agents are in office and available to you Monday – Friday 9am to 5pm PST.
You can reach Azibo by chat or email at email@example.com and they will respond to your inquiry within one business day. They’re also available by phone at +1 (855) 920-9907 Monday – Friday, 9am – 5pm PST.
Azibo offers rental application services as well. You can turn on a toggle to accept tenant applications for any of your added properties automatically. All of these prospective tenants will be populated into the “Applicants” tab of your property page.
Rental applications come pre-populated with basic prompts and questions, including name, contact information, employment, and income. This feature comes standard with an Azibo account. It’s free to use the rental applications function, and should you require applicants to undergo tenant screenings, the applicants are charged a fee of $39.99.
Azibo offers comprehensive tenant screening services. This includes:
- Criminal background check
- Sex offender search
- Eviction history
- Bankruptcy screening
The information your prospective tenant provides on their application will auto-populate into their background check request.
There is no charge for tenant screening reports as a landlord. Tenants are charged a tenant screening fee to cover the cost of the background check, which is $39.99.
Online rent collection is one of Azibo’s core features that is free to use. You can get paid automatically on Azibo via credit card, debit card, and ACH. Azibo also allows you to:
- Receive your rent payments within 3 business days – amongst the fastest out of all the rent collection platforms out there.
- Instantly see the rent payment status of your residents – who’s paid and who has not.
- Send reminders via email and SMS to whoever needs to pay rent soon
- Allow your residents to make partial rent payments
- Automate late fee enforcement that are customizable based on your leas terms
- Easy security deposit tracking – both collecting and returning at the end of the lease
- Get alerted automatically about uncollected payments and more
Azibo specializes in landlord insurance and offers free quotes across their product. Within the platform, there is a dedicated insurance section where you can quickly scan all of your insurance policies on all of your properties and see which of your policies are expiring soon and which policies need to be updated with new information. At any time, you’re able to get up-to-date quotes for insurance policies on any of your properties by clicking on the “Get a quote” button under each policy you hold. The process is fast and we saw plenty of options within a minute of filling out the form.
Azibo offers a wide range of coverage options including property protection, liability protection, loss of rents, personal contents, and umbrella coverage.
One unique feature Azibo offers alongside their landlord insurance options is their policy review service – their licensed team of insurance agents can review your entire portfolio of policies and give you some guidance on what options are best for you.
Being a self-serve landlord management platform, Azibo has curated a selection of partners who provide specific services landlords may want. These partners include services such as property maintenance, full-service property management, rental property loans, and more.
The prices of these services are not set by Azibo and are at the discretion of the partner company.
Accounting & Finance
Azibo also offers a full suite of accounting and financial management features which, unlike QuickBooks, were developed specifically for landlords and property managers. The tool’s built-in features include:
- Send and schedule payments via ACH, paper checks, or wires
- Tag & split transactions with 120 pre-built tags
- Real-time reporting with multiple pre-built reports available for immediate use
- Landlord-specific tax packet available for easy tax document preparation
- Unlimited amount of LLC’s under one account
Azibo also offers some tenant-specific benefits that can indirectly help landlords. In addition to allowing tenants to make their rent payments via credit card, Azibo offers a tenant-specific option called Credit Boost.
Tenant Credit Boost is an option that, for an additional fee, lets tenants report their successful rent payments to the credit bureaus. This not only helps improve the tenants’ credit scores, but helps ensure successful on-time rent payments to their landlords.
Azibo also offers renters insurance. Landlords can require renters insurance for their tenants. Should this be the case, tenants are able to obtain the requisite renters insurance coverage through Azibo as well. If they have an existing policy, they can upload proof of coverage to maintain compliance per the terms of the lease agreement.
There were no hidden fees that popped up during our assessment of the core platform. However, associated with the landlord bank account are a number of fees conditional on certain events, such as a $35 fee for insufficient funds, a $30 stop payment fee, and a $10 returned item charge. All of these fees are comparable with similar banking products available.
Another fee of note is that there is a 2.99% fee for tenants who opt to pay rent via credit card. The landlord is not responsible for this charge. This is also comparable with other rent collection services.
Azibo’s pricing page has a breakdown of the costs for the services it offers.
With several core features being free, Azibo has an interesting revenue model. They specifically explain how they generate revenue, which is through earning interest on cash balances held in landlord bank accounts, tenant screening services, transaction fees on credit card payments, and percentage commissions on insurance and marketplace offerings.
Azibo property management software’s powerful functionality and ease of use make it stand out from other options on the market. Its unlimited world-class support, full-scale accounting functionality, and suite of useful features make it a fantastic option for landlords and property managers looking to streamline their workloads, save time, and grow their business.
Since Azibo’s core features are free, it’s super simple to create an account and try out the features for yourself here.
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